Privacy Policy

Kabrix ("Kabrix", "we", "us", or "our") is committed to protecting the privacy of our clients, website visitors, and platform users. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act ("PIPEDA") and applicable Canadian privacy laws.

1. Information We Collect

We collect information that you provide directly to us, including: • Your name, email address, phone number, and country of residence when you submit a contact form, apply for advisory services, or register for an account. • Business information such as your company name, industry, business stage, and funding requirements when you complete an application or service request. • Documents you upload to the Kabrix platform, including business plans, financial statements, and identification documents. • Communication preferences and messages you send to our team through the platform or email. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to: • Respond to your inquiries and provide advisory and consulting services. • Process your service requests, project deliverables, and invoices. • Send you welcome emails, milestone notifications, and platform-related communications. • Send you our newsletter if you have explicitly subscribed. • Improve our website, services, and user experience. • Comply with legal and regulatory obligations. We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

In accordance with PIPEDA, we process your personal information based on: • Your consent when you submit forms, register for an account, or subscribe to our newsletter. • The performance of a contract when you engage our advisory services. • Our legitimate business interests in providing and improving our services. • Compliance with legal obligations, including tax and regulatory requirements.

4. Information Sharing and Disclosure

We may share your information with: • Service providers who support our platform operations (e.g., email delivery, payment processing, scheduling), under contractual obligations of confidentiality. • Ecosystem partners and investors only with your explicit consent when facilitating introductions through our platform. • Legal authorities when required by law, court order, or to protect our rights and safety. We do not share your personal information for commercial advertising purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including: • Encrypted data transmission using TLS/SSL. • Role-based access controls limiting data access to authorized personnel. • Row-level security policies on all database records ensuring client data isolation. • Regular security audits and vulnerability assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. Client records and project documentation are retained for a minimum of seven (7) years to comply with Canadian tax and regulatory requirements. You may request deletion of your account data at any time, subject to our legal retention obligations.

7. Your Rights

Under PIPEDA, you have the right to: • Access your personal information held by us. • Request corrections to inaccurate or incomplete information. • Request deletion of your personal data, subject to legal retention requirements. • Withdraw consent for marketing communications at any time. • File a complaint with the Privacy Commissioner of Canada. To exercise any of these rights, contact us at info@kabrix.global.

8. Cookies and Tracking

Our website uses cookies to improve user experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Data Transfers

As a cross-border consultancy serving clients in Canada and Africa, your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with PIPEDA.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: Kabrix Email: info@kabrix.global Phone: +1 (782) 882-3492 Website: www.kabrix.global